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Playbook

Outreach agent guidance

Connect Outreach with OAuth before executing a tool. Do not ask for or accept a static Outreach API token. Use outreach_list_accounts and outreach_list_prospects before creating records. This prevents duplicates and gives you the numeric relationship IDs required by JSON:API writes. Preserve JSON:API request bodies:
For collection reads, page_size returns one page but Deepline does not currently surface the next cursor, so page_after cannot continue the walk. To read beyond one page, use page_limit with an increasing page_offset. Set count: true when you need the filtered total without fetching every row. Use fields to reduce large records and include only when the related records are needed. Date filters accept either filters: { createdAt: "2026-07-18..2026-08-01" } or, with newFilterSyntax: true, filters: { createdAt: { gte, lte } }. Do not combine newFilterSyntax: true with a .. string range; that pairing fails with filterParameter.invalidDatetimeFormat. To add a prospect to a sequence, first resolve the prospect, sequence, and mailbox IDs. Then call outreach_create_sequence_state. Use the dedicated finish, pause, and resume actions for state transitions. Outreach write and action calls change the connected workspace. Confirm the target IDs and intended mutation before execution. For reporting, read outreach_list_mailings for send and engagement activity, outreach_list_sequences plus outreach_list_sequence_steps for campaign structure, outreach_list_opportunities for pipeline, and outreach_list_tasks or outreach_list_calls for rep activity. Records reference lookup tables by ID, so resolve names through outreach_list_opportunity_stages, outreach_list_stages, outreach_list_personas, and outreach_list_teams rather than guessing what an ID means. Webhooks are available through outreach_list_webhooks, outreach_get_webhook, outreach_create_webhook, and outreach_update_webhook. A webhook delivers Outreach events to a URL you control, so confirm the target URL, resource, and action before creating one, and prefer updating an existing subscription over adding a duplicate. Bulk and batch operations, imports, and record deletion for accounts, prospects, sequence states, and webhooks are not exposed, and there is no generic passthrough action for them. Deepline maps 58 of the 253 documented Outreach operations. If no typed action covers what you need, say so rather than improvising: generic_http_request cannot read the connected OAuth credential, so it is not a substitute.