result.data | object | Yes | — | Provider response payload. |
result.data.requestId | string | No | — | A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes. |
result.data.records | object | No | — | Information about the number of records that match the requested filter. |
result.data.records.totalRecords | integer | No | — | Total number of records. Format: int32. |
result.data.records.currentPageSize | integer | No | — | Number of records in the current page. Format: int32. |
result.data.records.currentPageNumber | integer | No | — | Current page number. Format: int32. |
result.data.records.cursor | string | No | — | Returned only when there are more records to be retrieved. Repeat the API call and pass this cursor value in the request to retrieve the next page of records. |
result.data.calls | array | No | — | A list with one entry per call. |
result.data.calls[].metaData | object | No | — | call’s metadata. |
result.data.calls[].metaData.id | string | No | — | Gong’s unique numeric identifier for the call (up to 20 digits). |
result.data.calls[].metaData.url | string | No | — | The URL to the page in the Gong web application where the call is available. |
result.data.calls[].metaData.title | string | No | — | The title of the call. |
result.data.calls[].metaData.scheduled | string | No | — | Scheduled date and time of the call in the ISO-8601 format (e.g., ‘2018-02-18T02:30:00-07:00’ or ‘2018-02-18T08:00:00Z’, where Z stands for UTC). Format: date-time. |
result.data.calls[].metaData.started | string | No | — | The date and time when the call was recorded in the ISO-8601 format (e.g., ‘2018-02-18T02:30:00-07:00’ or ‘2018-02-18T08:00:00Z’, where Z stands for UTC). Format: date-time. |
result.data.calls[].metaData.duration | integer | No | — | The duration of the call, in seconds. Format: int64. |
result.data.calls[].metaData.primaryUserId | string | No | — | The primary user ID of the team member who hosted the call. |
result.data.calls[].metaData.direction | "Inbound" | "Outbound" | "Conference" | "Unknown" | No | — | Call direction. Allowed: Inbound, Outbound, Conference, Unknown. |
result.data.calls[].metaData.system | string | No | — | The system with which the call was carried out (e.g., WebEx, ShoreTel, etc.). |
result.data.calls[].metaData.scope | "Internal" | "External" | "Unknown" | No | — | The scope of the call: ‘internal’ if all the participants are from the company, ‘external’ if some participants are not from the company, or ‘unknown’ if the scope is unknown. Allowed: Internal, External, Unknown. |
result.data.calls[].metaData.media | "Video" | "Audio" | No | — | Media type Allowed: Video, Audio. |
result.data.calls[].metaData.language | string | No | — | The language codes (as defined by ISO-639-2B). E.g., eng, fre, spa, ger, and ita. Also used are und (unsupported language), and zxx (not enough speech content for identification). |
result.data.calls[].metaData.workspaceId | string | No | — | Gong’s unique numeric identifier for the call’s workspace (up to 20 digits). |
result.data.calls[].metaData.sdrDisposition | string | No | — | The SDR disposition of the call. This can be an automated value provided by the provider, or manually entered by the rep. |
result.data.calls[].metaData.clientUniqueId | string | No | — | The call’s unique identifier in the origin recording system (typically a telephony recording system). The identifier is provided to Gong during the call creation via the Public API or through telephony systems integrations. |
result.data.calls[].metaData.customData | string | No | — | Metadata as was provided to Gong during the call creation via the Public API. |
result.data.calls[].metaData.purpose | string | No | — | The purpose of the call. |
result.data.calls[].metaData.meetingUrl | string | No | — | The meeting provider URL on which the web conference was recorded. |
result.data.calls[].metaData.isPrivate | boolean | No | — | If the call is private. |
result.data.calls[].metaData.calendarEventId | string | No | — | The Id of the meeting in Google or Outlook Calendar. |
result.data.calls[].context | array | No | — | A list of the agenda of each part of the call. |
result.data.calls[].context[].system | "Salesforce" | "HubSpot" | "MicrosoftDynamic" | "Generic" | No | — | External system name. e.g. Salesforce Allowed: Salesforce, HubSpot, MicrosoftDynamic, Generic. |
result.data.calls[].context[].objects | array | No | — | List of objects within the external system |
result.data.calls[].context[].objects[].objectType | "Opportunity" | "Account" | No | — | Object Type. e.g Opportunity. Allowed: Opportunity, Account. |
result.data.calls[].context[].objects[].objectId | string | No | — | Object ID |
result.data.calls[].context[].objects[].fields | array | No | — | — |
result.data.calls[].context[].objects[].fields[].name | string | No | — | Field name. For Account supported fields are: Name, Website, Industry and all the custom fields. For Opportunity supported fields are Name, LeadSource, Type, StageName, Probability, Amount, CloseDate and all the custom fields. |
result.data.calls[].context[].objects[].fields[].value | record | No | — | Field value |
result.data.calls[].context[].objects[].timing | "Now" | "TimeOfCall" | No | — | Timing of object Allowed: Now, TimeOfCall. |
result.data.calls[].parties | array | No | — | A list of the call’s participants |
result.data.calls[].parties[].id | string | No | — | Unique ID of the participant in the call. |
result.data.calls[].parties[].emailAddress | string | No | — | Email address. |
result.data.calls[].parties[].name | string | No | — | The name of the participant. |
result.data.calls[].parties[].title | string | No | — | The job title of the participant |
result.data.calls[].parties[].userId | string | No | — | The user ID of the participant within the Gong system, if the participant exists in the system. |
result.data.calls[].parties[].speakerId | string | No | — | Unique ID of a participant that spoke in the call. References to this id will appear in the ‘/v2/calls/transcript’ endpoint response. |
result.data.calls[].parties[].context | array | No | — | A list of links to external systems such as CRM, Dialer, Case Management, etc. |
result.data.calls[].parties[].context[].system | "Salesforce" | "HubSpot" | "MicrosoftDynamic" | "Generic" | No | — | External system name. e.g. Salesforce Allowed: Salesforce, HubSpot, MicrosoftDynamic, Generic. |
result.data.calls[].parties[].context[].objects | array | No | — | List of objects within the external system |
result.data.calls[].parties[].context[].objects[].objectType | "Contact" | "User" | "Lead" | No | — | Object Type. e.g. Lead Allowed: Contact, User, Lead. |
result.data.calls[].parties[].context[].objects[].objectId | string | No | — | Object ID |