Gong: Custom Action

Report event of a custom action (/v2/customer-engagement/action).

Tool ID: gong_custom_action

Run this action

Use the TypeScript SDK for a single call. Put ctx.tools.execute(...) inside a Play when the call should be durable, scheduled, or run across a CSV.

import { Deepline } from 'deepline';

const deepline = await Deepline.connect();
const result = await deepline.tools.execute(
  'gong_custom_action',
  {
    "reportingSystem": "example",
    "eventTimestamp": "example"
  },
);

console.log(result.toolResponse.raw);

CLI

deepline tools execute gong_custom_action --input '{
  "reportingSystem": "example",
  "eventTimestamp": "example"
}' --json

Example response

The SDK exposes this shape at result.toolResponse.raw. Values below are representative.

{
  "data": {
    "requestId": "request_123",
    "integrationId": 123
  }
}

Use deepline tools get gong_custom_action --json for the latest machine-readable contract.

Input reference

Custom Action Event

Name	Type	Required	Default	Details
`payload.reportingSystem`	`string`	Yes	—	The unique identifier of the reporting system. It is the same value in all events originating from the same system.
`payload.eventTimestamp`	`string`	Yes	—	The date and time when the event happened in the ISO-8601 format (e.g., ‘2021-08-01T02:30:00+05:00’ or ‘2021-08-01T08:00:00Z’, where Z stands for UTC);
`payload.eventId`	`string`	No	—	The original id of the event as designated in the reporting system.
`payload.contentId`	`string`	No	—	The id of the content that was viewed in the reporting system.
`payload.contentUrl`	`string`	No	—	The url of the content that was viewed in the reporting system. This is the url that is was accessed by the viewer.
`payload.contentTitle`	`string`	No	—	Human readable title of the content.
`payload.actionName`	`string`	No	—	The name of the action like “Document Viewed” or “Presentation Opened”.
`payload.eventInfoUrl`	`string`	No	—	The link to a page that presents additional information about this event.
`payload.actor`	`object`	No	—	—
`payload.crmContext`	`array`	No	—	A list of references to external systems such as CRM, Telephony System, Case Management, etc.
`payload.contentProperties`	`array`	No	—	A list of additional properties for the content
`payload.eventProperties`	`array`	No	—	A list of additional properties for the event
`payload.userAgent`	`string`	No	—	“User-Agent” header value for browser based interaction
`payload.mobileAppId`	`string`	No	—	The application identification string in case of interaction via mobile application (bundle identifier or package name).
`payload.agentPlatform`	`"Windows, Linux, MacOS, iOS, Android"`	No	—	Platform on which the interaction was made Allowed: `Windows, Linux, MacOS, iOS, Android`.
`payload.workspaceId`	`string`	No	—	Optional workspace identifier. If specified, the event will be placed into this workspace, otherwise, the default algorithm for workspace placement will be applied.
`payload.nonCompanyParticipants`	`array`	No	—	—
`payload.moreInfoUrl`	`string`	No	—	—
`payload.shareId`	`string`	No	—	—
`payload.trackingId`	`string`	No	—	—
`payload.sharingMessageBody`	`string`	No	—	—
`payload.sharer`	`object`	No	—	—
`payload.sharingMessageSubject`	`string`	No	—	—

This input schema is too large to embed without slowing the page. Get the complete live contract with deepline tools get gong_custom_action --json.

Output reference

Standard tool result payload.

Name	Type	Required	Default	Details
`result.data`	`object`	Yes	—	Provider response payload.
`result.data.requestId`	`string`	No	—	A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.
`result.data.integrationId`	`integer`	No	—	.public-api-info { background: rgb(222, 235, 255);}.public-api-tip { background: rgb(227, 252, 239);}.public-api-parameter { background: rgba(9,30,66,0.08);}.public-api-note { background: rgb(234, 230, 255);}.public-api-important { background: rgb(255, 250, 230);}.public-api-critical { background: rgb(255, 235, 230);}table, th, td { border: 1px solid gray; border-collapse: collapse;}th, td { padding: 5px;}th { text-align: left;}img { border: 2px solid #D3D5D9;} Your integration ID to be used in See the live schema for the complete constraint.
`result.meta`	`object`	No	—	Additional response metadata (status, paging).

Deepline cost

Pricing model: fixed (per call).
Estimated Deepline credits: 0 per pricing unit.
Provider-native pricing may still exist outside Deepline credit billing.

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Reference

Gong: Custom Action

Run this action

CLI

Example response

Input reference

Output reference

Deepline cost

​Run this action

​CLI

​Example response

​Input reference

​Output reference

​Deepline cost

​Related documentation

Run this action

CLI

Example response

Input reference

Output reference

Deepline cost

Related documentation