Gong: Get Call Transcripts

Retrieve transcripts of calls (/v2/calls/transcript).

Tool ID: gong_get_call_transcripts

Run this action

Use the TypeScript SDK for a single call. Put ctx.tools.execute(...) inside a Play when the call should be durable, scheduled, or run across a CSV.

import { Deepline } from 'deepline';

const deepline = await Deepline.connect();
const result = await deepline.tools.execute(
  'gong_get_call_transcripts',
  {
    "filter": {
      "fromDateTime": "2026-01-15T12:00:00Z",
      "toDateTime": "2026-01-15T12:00:00Z",
      "workspaceId": "workspace_123"
    }
  },
);

console.log(result.toolResponse.raw);

CLI

deepline tools execute gong_get_call_transcripts --input '{
  "filter": {
    "fromDateTime": "2026-01-15T12:00:00Z",
    "toDateTime": "2026-01-15T12:00:00Z",
    "workspaceId": "workspace_123"
  }
}' --json

Example response

The SDK exposes this shape at result.toolResponse.raw. Values below are representative.

{
  "data": {
    "requestId": "request_123",
    "records": {
      "totalRecords": 123,
      "currentPageSize": 123,
      "currentPageNumber": 123
    },
    "callTranscripts": [
      {
        "callId": "call_123",
        "transcript": [
          {}
        ]
      }
    ]
  }
}

Use deepline tools get gong_get_call_transcripts --json for the latest machine-readable contract.

Input reference

Returns transcripts for calls that took place during the specified date period. If call IDs are specified, only transcripts for calls with those IDs that took place during the time period are returned. When accessed through a Bearer token authorization method, this endpoint requires the scope ‘api:calls:read:transcript’.

Name	Type	Required	Default	Details
`payload.cursor`	`string`	No	—	When paging is needed, provide the value supplied by the previous API call to bring the following page of records.
`payload.filter`	`object`	Yes	—	Filter parameters.

Output reference

Standard tool result payload.

Name	Type	Required	Default	Details
`result.data`	`object`	Yes	—	Provider response payload.
`result.data.requestId`	`string`	No	—	A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.
`result.data.records`	`object`	No	—	Information about the number of records that match the requested filter.
`result.data.records.totalRecords`	`integer`	No	—	Total number of records. Format: `int32`.
`result.data.records.currentPageSize`	`integer`	No	—	Number of records in the current page. Format: `int32`.
`result.data.records.currentPageNumber`	`integer`	No	—	Current page number. Format: `int32`.
`result.data.records.cursor`	`string`	No	—	Returned only when there are more records to be retrieved. Repeat the API call and pass this cursor value in the request to retrieve the next page of records.
`result.data.callTranscripts`	`array`	No	—	A list with one entry per call.
`result.data.callTranscripts[].callId`	`string`	No	—	Gong’s unique numeric identifier for the call (up to 20 digits).
`result.data.callTranscripts[].transcript`	`array`	No	—	List of monologues.
`result.data.callTranscripts[].transcript[].speakerId`	`string`	No	—	Unique ID of the speaker. Cross-reference this with the ‘speakerId’ field of objects in the ‘parties’ array returned from endpoint ‘/v2/calls/extensive’ to identify the participant.
`result.data.callTranscripts[].transcript[].topic`	`string`	No	—	The name of the topic.
`result.data.callTranscripts[].transcript[].sentences`	`array`	No	—	A list of sentences spoken in the monologue.
`result.data.callTranscripts[].transcript[].sentences[].start`	`integer`	No	—	The starting time of the sentence, in milliseconds from the start of the call. Format: `int64`.
`result.data.callTranscripts[].transcript[].sentences[].end`	`integer`	No	—	The end time of the sentence, in milliseconds from the start of the call. Format: `int64`.
`result.data.callTranscripts[].transcript[].sentences[].text`	`string`	No	—	The sentence.
`result.meta`	`object`	No	—	Additional response metadata (status, paging).

Deepline cost

Pricing model: fixed (per call).
Estimated Deepline credits: 0 per pricing unit.
Provider-native pricing may still exist outside Deepline credit billing.

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Reference

Gong: Get Call Transcripts

Run this action

CLI

Example response

Input reference

Output reference

Deepline cost

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​CLI

​Example response

​Input reference

​Output reference

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​Related documentation

Run this action

CLI

Example response

Input reference

Output reference

Deepline cost

Related documentation