result.data | object | Yes | — | Provider response payload. |
result.data.requestId | string | No | — | A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes. |
result.data.emails | array | No | — | Related email messages. |
result.data.emails[].from | string | No | — | The sender’s email address. |
result.data.emails[].id | string | No | — | Gong’s unique 32 character identifier for the email message. |
result.data.emails[].sentTime | string | No | — | The date and time the email message was sent in the ISO-8601 format, for example: ‘2024-01-17T16:20:05-03:00’ or ‘2016-02-16T03:57:04.834+05:30’ or ‘2020-11-20T21:30:07.233692Z’, where Z stands for UTC. |
result.data.emails[].mailbox | string | No | — | The mailbox from which the email was retrieved. |
result.data.emails[].messageHash | string | No | — | Hash code of the email message. |
result.data.calls | array | No | — | Related calls. |
result.data.calls[].id | string | No | — | Gong’s unique numeric identifier for the call (up to 20 digits). |
result.data.calls[].status | string | No | — | Call status |
result.data.calls[].externalSystems | array | No | — | A list of links to external systems such as CRM, Telephony System, Case Management, etc. |
result.data.calls[].externalSystems[].system | "Salesforce" | "HubSpot" | "MicrosoftDynamic" | "Generic" | No | — | External system name. Allowed: Salesforce, HubSpot, MicrosoftDynamic, Generic. |
result.data.calls[].externalSystems[].objects | array | No | — | List of objects within the external system. |
result.data.calls[].externalSystems[].objects[].objectType | "Conversation" | "Task" | No | — | Object Type. Allowed: Conversation, Task. |
result.data.calls[].externalSystems[].objects[].externalId | string | No | — | External ID. |
result.data.meetings | array | No | — | Related meetings. |
result.data.meetings[].id | string | No | — | Gong’s unique identifier for the meeting. |
result.data.customerData | array | No | — | A list of links to data from external systems (such as CRM, Telephony System, Case Management, etc.) that reference the email address and that Gong stores. |
result.data.customerData[].system | "Salesforce" | "HubSpot" | "MicrosoftDynamic" | "Generic" | No | — | External system name. Allowed: Salesforce, HubSpot, MicrosoftDynamic, Generic. |
result.data.customerData[].objects | array | No | — | List of objects in the external system. |
result.data.customerData[].objects[].id | string | No | — | Gong’s unique numeric identifier (up to 20 digits) for the Lead or Contact. |
result.data.customerData[].objects[].objectType | "Lead" | "Contact" | No | — | Object Type. Allowed: Lead, Contact. |
result.data.customerData[].objects[].externalId | string | No | — | External ID. |
result.data.customerData[].objects[].mirrorId | string | No | — | Crm Mirror ID. |
result.data.customerData[].objects[].fields | array | No | — | Object fields. |
result.data.customerData[].objects[].fields[].name | string | No | — | Field name. For Account supported fields are: Name, Website, Industry and all the custom fields. For Opportunity supported fields are Name, LeadSource, Type, StageName, Probability, Amount, CloseDate and all the custom fields. |
result.data.customerData[].objects[].fields[].value | record | No | — | Field value |
result.data.customerEngagement | array | No | — | A list of customer’s engagement (such as viewing external share call) |
result.data.customerEngagement[].eventType | "contentShared" | "contentViewed" | "customEvent" | "digitalInteraction" | No | — | Event type Allowed: contentShared, contentViewed, customEvent, digitalInteraction. |
result.data.customerEngagement[].timestamp | string | No | — | The date and time the event occurred in the ISO-8601 format, for example: ‘2024-01-17T16:20:05-03:00’ or ‘2016-02-16T03:57:04.834+05:30’ or ‘2020-11-20T21:30:07.233692Z’, where Z stands for UTC. Format: date-time. |
result.data.customerEngagement[].contentId | string | No | — | Event content id |
result.data.customerEngagement[].contentUrl | string | No | — | Event content url |
result.data.customerEngagement[].reportingSystem | string | No | — | Event reporting system |
result.data.customerEngagement[].eventName | string | No | — | Event name |
result.data.customerEngagement[].sourceEventId | string | No | — | Source event Id |
result.meta | object | No | — | Additional response metadata (status, paging). |