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Why am I getting errors when trying to run AI columns (Gemini, OpenAI, Claude, etc.) even with Clay's API keys?

April 2026

Quick Answer

AI column errors are typically caused by API key issues, rate limits, or system outages. First, check the specific error message by clicking into failed cells for detailed diagnostics. For OpenAI, verify your API key at [platform.openai.com](https://platform.openai.com/api-keys) and ensure your API tier meets requirements (30,000 TPM for basic AI columns, 450,000 TPM for Claygent). Check your Clay Credit Budget settings and use Sculptor (top-right corner) for free error diagnosis. If errors persist across all AI columns and tables even with Clay's keys, check [status.clay.com](https://status.c

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Up to date
1 months ago

1 Answer

AI column errors are typically caused by API key issues, rate limits, or system outages. First, check the specific error message by clicking into failed cells for detailed diagnostics. For OpenAI, verify your API key at platform.openai.com and ensure your API tier meets requirements (30,000 TPM for basic AI columns, 450,000 TPM for Claygent). Check your Clay Credit Budget settings and use Sculptor (top-right corner) for free error diagnosis. If errors persist across all AI columns and tables even with Clay's keys, check status.clay.com for system-wide outages affecting AI services.

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