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# Zoho CRM: README
> Retrieve all shift hours. Includes SDK V2 and CLI requests, input constraints, response fields, and Deepline credit cost.
Retrieve all shift hours.
Tool ID: `zoho_crm_shift_hours_get_shifts`
## Run this action
Use the TypeScript SDK for a single call. Put `ctx.tools.execute(...)` inside a Play when the call should be durable, scheduled, or run across a CSV.
```ts theme={null}
import { Deepline } from 'deepline';
const deepline = await Deepline.connect();
const result = await deepline.tools.execute(
'zoho_crm_shift_hours_get_shifts',
{},
);
console.log(result.toolResponse.raw);
```
### CLI
```bash theme={null}
deepline tools execute zoho_crm_shift_hours_get_shifts --input '{}' --json
```
## Example response
The static output schema is not detailed enough to generate a reliable example. Use `deepline tools get zoho_crm_shift_hours_get_shifts --json` for the complete live contract.
## Input reference
Retrieves all configured shift hours including shift timing, break hours, users, and holidays for each shift.
This action does not require input fields.
Show raw input schema
### Input JSON Schema
```json theme={null}
{
"type": "object",
"description": "Retrieves all configured shift hours including shift timing, break hours, users, and holidays for each shift.",
"properties": {},
"required": [],
"additionalProperties": false
}
```
## Output reference
Standard tool result payload.
| Name | Type | Required | Default | Details |
| ---------------------------------------------------------------------- | ------------------------------------------------------------------------------------------ | -------- | ------- | ------------------------------------------------------------------------------------------------------------- |
| `result.data` | `object` | Yes | — | Schema definition |
| `result.data.shift_count` | `object` | Yes | — | Count of shifts with user assignments |
| `result.data.shift_count.total_shift_with_user` | `integer` | Yes | — | Total number of shifts that have users assigned Format: `int32`. Minimum: 0. |
| `result.data.shift_hours` | `array` | Yes | — | List of configured shift hours Maximum items: 50. |
| `result.data.shift_hours[].custom_timing` | `array \| null` | Yes | — | Different shift timings for different days (null when same\_as\_everyday is true) |
| `result.data.shift_hours[].custom_timing[].days` | `"Monday" \| "Tuesday" \| "Wednesday" \| "Thursday" \| "Friday" \| "Saturday" \| "Sunday"` | Yes | — | Day of the week Allowed: `Monday`, `Tuesday`, `Wednesday`, `Thursday`, `Friday`, `Saturday`, `Sunday`. |
| `result.data.shift_hours[].custom_timing[].shift_timing` | `array` | Yes | — | Start and end time for the shift Minimum items: 2. Maximum items: 2. |
| `result.data.shift_hours[].users_count` | `integer` | Yes | — | Number of users assigned to this shift Format: `int32`. Minimum: 0. |
| `result.data.shift_hours[].holidays` | `array \| null` | Yes | — | List of holidays for this shift |
| `result.data.shift_hours[].holidays[].date` | `string` | Yes | — | Holiday date in YYYY-MM-DD format Format: `date`. |
| `result.data.shift_hours[].holidays[].year` | `string` | Yes | — | Year of the holiday Maximum length: 100. |
| `result.data.shift_hours[].holidays[].name` | `string` | Yes | — | Name of the holiday Maximum length: 100. |
| `result.data.shift_hours[].holidays[].userFmt` | `string` | Yes | — | User-formatted date string Maximum length: 100. |
| `result.data.shift_hours[].holidays[].id` | `string` | Yes | — | Unique identifier for the holiday Maximum length: 100. Pattern: `^[0-9]+$`. |
| `result.data.shift_hours[].daily_timing` | `array \| null` | Yes | — | Default timing for all days (null when same\_as\_everyday is false) Minimum items: 2. Maximum items: 2. |
| `result.data.shift_hours[].timezone` | `string` | Yes | — | Timezone identifier (e.g., Africa/Abidjan, America/New\_York) Maximum length: 100. |
| `result.data.shift_hours[].name` | `string` | Yes | — | Name of the shift Maximum length: 80. |
| `result.data.shift_hours[].break_hours` | `array \| null` | Yes | — | List of break periods for this shift Maximum items: 2. |
| `result.data.shift_hours[].break_hours[].custom_timing` | `array \| null` | Yes | — | Different break timings for different days (null when same\_as\_everyday is true) |
| `result.data.shift_hours[].break_hours[].custom_timing[].break_timing` | `array` | Yes | — | Start and end time for the break Minimum items: 2. Maximum items: 2. |
| `result.data.shift_hours[].break_hours[].custom_timing[].days` | `"Monday" \| "Tuesday" \| "Wednesday" \| "Thursday" \| "Friday" \| "Saturday" \| "Sunday"` | Yes | — | Day of the week Allowed: `Monday`, `Tuesday`, `Wednesday`, `Thursday`, `Friday`, `Saturday`, `Sunday`. |
| `result.data.shift_hours[].break_hours[].daily_timing` | `array \| null` | Yes | — | Default break timing for all days (null when same\_as\_everyday is false) Minimum items: 2. Maximum items: 2. |
| `result.data.shift_hours[].break_hours[].same_as_everyday` | `boolean` | Yes | — | Indicates if break has same timing every day |
| `result.data.shift_hours[].break_hours[].id` | `string` | Yes | — | Unique identifier for the break hour Maximum length: 100. Pattern: `^[0-9]+$`. |
| `result.data.shift_hours[].break_hours[].break_days` | `array` | Yes | — | Days when this break applies Maximum items: 50. |
| `result.data.shift_hours[].shift_days` | `array` | Yes | — | Days when this shift is active Maximum items: 50. |
| `result.data.shift_hours[].same_as_everyday` | `boolean` | Yes | — | Indicates if shift has same timing every day |
| `result.data.shift_hours[].id` | `string` | Yes | — | Unique identifier for the shift hour Maximum length: 100. Pattern: `^[0-9]+$`. |
| `result.data.shift_hours[].users` | `array \| null` | Yes | — | List of users assigned to this shift (null when no users assigned) |
| `result.data.shift_hours[].users[].role` | `object` | Yes | — | User's role information |
| `result.data.shift_hours[].users[].role.name` | `string` | Yes | — | Role name Maximum length: 100. |
| `result.data.shift_hours[].users[].role.id` | `string` | Yes | — | Role ID Maximum length: 100. Pattern: `^[0-9]+$`. |
| `result.data.shift_hours[].users[].name` | `string` | Yes | — | User's name Maximum length: 100. |
| `result.data.shift_hours[].users[].id` | `string` | Yes | — | User's ID Maximum length: 100. Pattern: `^[0-9]+$`. |
| `result.data.shift_hours[].users[].email` | `string` | Yes | — | User's email address Format: `email`. |
| `result.data.shift_hours[].users[].zuid` | `string` | Yes | — | Zoho unique identifier for the user Maximum length: 100. |
| `result.data.shift_hours[].users[].effective_from` | `string` | Yes | — | Date from which the user is assigned to this shift Format: `date`. |
| `result.meta` | `object` | No | — | Additional response metadata (status, paging). |
This output schema is too large to embed without slowing the page. Get the complete live contract with `deepline tools get zoho_crm_shift_hours_get_shifts --json`.
## Deepline cost
* Pricing model: `fixed` (per call).
* Estimated Deepline credits: `0` per pricing unit.
* Provider-native pricing may still exist outside Deepline credit billing.
## Related documentation
* [SDK V2 quickstart](/docs/sdk-v2/quickstart)
* [SDK reference](/docs/sdk-v2/sdk-reference)
* [Run tools across a CSV](/docs/sdk-v2/batch-csv)