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# Intercom Create Ticket Type Attribute: Inputs, Cost & CLI

> Create a new attribute for a ticket type. Includes inputs, outputs, pricing notes, Deepline CLI examples, and GTM automation guidance.

## Run in Enrichment Spreadsheet

<Info>
  Use this function as a column step in `deepline enrich`.
</Info>

```bash theme={null}
deepline enrich --input leads.csv --output leads.enriched.csv --with 'result=intercom_create_ticket_type_attribute:{"ticket_type_id":"{{ticket_type_id}}","name":"{{name}}","description":"{{description}}","data_type":"string"}' --json
```

<Tip>
  Map payload values to spreadsheet columns with `{{column_name}}` placeholders.
</Tip>

## Input Schema

| Name                                      | Type                                                                                 | Required | Default | Description                                                                                           |
| ----------------------------------------- | ------------------------------------------------------------------------------------ | -------- | ------- | ----------------------------------------------------------------------------------------------------- |
| `payload.ticket_type_id`                  | `string`                                                                             | Yes      |         | The unique identifier for the ticket type which is given by Intercom.                                 |
| `payload.name`                            | `string`                                                                             | Yes      |         | The name of the ticket type attribute                                                                 |
| `payload.description`                     | `string`                                                                             | Yes      |         | The description of the attribute presented to the teammate or contact                                 |
| `payload.data_type`                       | `"string" \| "list" \| "integer" \| "decimal" \| "boolean" \| "datetime" \| "files"` | Yes      |         | The data type of the attribute                                                                        |
| `payload.required_to_create`              | `boolean`                                                                            | No       | `false` | Whether the attribute is required to be filled in when teammates are creating the ticket in Inbox.    |
| `payload.required_to_create_for_contacts` | `boolean`                                                                            | No       | `false` | Whether the attribute is required to be filled in when contacts are creating the ticket in Messenger. |
| `payload.visible_on_create`               | `boolean`                                                                            | No       | `true`  | Whether the attribute is visible to teammates when creating a ticket in Inbox.                        |
| `payload.visible_to_contacts`             | `boolean`                                                                            | No       | `true`  | Whether the attribute is visible to contacts when creating a ticket in Messenger.                     |
| `payload.multiline`                       | `boolean`                                                                            | No       |         | Whether the attribute allows multiple lines of text (only applicable to string attributes)            |
| `payload.list_items`                      | `string`                                                                             | No       |         | A comma delimited list of items for the attribute value (only applicable to list attributes)          |
| `payload.allow_multiple_values`           | `boolean`                                                                            | No       |         | Whether the attribute allows multiple files to be attached to it (only applicable to file attributes) |

### Allowed values

| Field               | Allowed values                                                         |
| ------------------- | ---------------------------------------------------------------------- |
| `payload.data_type` | `string`, `list`, `integer`, `decimal`, `boolean`, `datetime`, `files` |

<details>
  <summary>Show raw input schema</summary>

  ### Input JSON Schema

  ```json theme={null}
  {
    "type": "object",
    "description": "You can create a Ticket Type Attribute",
    "properties": {
      "ticket_type_id": {
        "type": "string",
        "description": "The unique identifier for the ticket type which is given by Intercom."
      },
      "name": {
        "type": "string",
        "description": "The name of the ticket type attribute"
      },
      "description": {
        "type": "string",
        "description": "The description of the attribute presented to the teammate or contact"
      },
      "data_type": {
        "type": "string",
        "description": "The data type of the attribute",
        "enum": [
          "string",
          "list",
          "integer",
          "decimal",
          "boolean",
          "datetime",
          "files"
        ]
      },
      "required_to_create": {
        "type": "boolean",
        "description": "Whether the attribute is required to be filled in when teammates are creating the ticket in Inbox.",
        "default": false
      },
      "required_to_create_for_contacts": {
        "type": "boolean",
        "description": "Whether the attribute is required to be filled in when contacts are creating the ticket in Messenger.",
        "default": false
      },
      "visible_on_create": {
        "type": "boolean",
        "description": "Whether the attribute is visible to teammates when creating a ticket in Inbox.",
        "default": true
      },
      "visible_to_contacts": {
        "type": "boolean",
        "description": "Whether the attribute is visible to contacts when creating a ticket in Messenger.",
        "default": true
      },
      "multiline": {
        "type": "boolean",
        "description": "Whether the attribute allows multiple lines of text (only applicable to string attributes)"
      },
      "list_items": {
        "type": "string",
        "description": "A comma delimited list of items for the attribute value (only applicable to list attributes)"
      },
      "allow_multiple_values": {
        "type": "boolean",
        "description": "Whether the attribute allows multiple files to be attached to it (only applicable to file attributes)"
      }
    },
    "required": [
      "ticket_type_id",
      "name",
      "description",
      "data_type"
    ],
    "additionalProperties": false
  }
  ```
</details>

## Output Schema

| Name          | Type     | Required | Default | Description                                                                       |
| ------------- | -------- | -------- | ------- | --------------------------------------------------------------------------------- |
| `result.data` | `object` | Yes      |         | Ticket type attribute, used to define each data field to be captured in a ticket. |
| `result.meta` | `object` | No       |         | Additional response metadata (status, paging).                                    |

<details>
  <summary>Show raw output schema</summary>

  ### Output JSON Schema

  ```json theme={null}
  {
    "type": "object",
    "description": "Standard tool result payload.",
    "properties": {
      "data": {
        "type": [
          "object",
          "null"
        ],
        "description": "Ticket type attribute, used to define each data field to be captured in a ticket.",
        "properties": {
          "type": {
            "type": "string",
            "description": "String representing the object's type. Always has the value `ticket_type_attribute`."
          },
          "id": {
            "type": "string",
            "description": "The id representing the ticket type attribute."
          },
          "workspace_id": {
            "type": "string",
            "description": "The id of the workspace that the ticket type attribute belongs to."
          },
          "name": {
            "type": "string",
            "description": "The name of the ticket type attribute"
          },
          "description": {
            "type": "string",
            "description": "The description of the ticket type attribute"
          },
          "data_type": {
            "type": "string",
            "description": "The type of the data attribute (allowed values: \"string list integer decimal boolean datetime files\")"
          },
          "input_options": {
            "type": "object",
            "description": "Input options for the attribute"
          },
          "order": {
            "type": "integer",
            "description": "The order of the attribute against other attributes"
          },
          "required_to_create": {
            "type": "boolean",
            "description": "Whether the attribute is required or not for teammates.",
            "default": false
          },
          "required_to_create_for_contacts": {
            "type": "boolean",
            "description": "Whether the attribute is required or not for contacts.",
            "default": false
          },
          "visible_on_create": {
            "type": "boolean",
            "description": "Whether the attribute is visible or not to teammates.",
            "default": true
          },
          "visible_to_contacts": {
            "type": "boolean",
            "description": "Whether the attribute is visible or not to contacts.",
            "default": true
          },
          "default": {
            "type": "boolean",
            "description": "Whether the attribute is built in or not."
          },
          "ticket_type_id": {
            "type": "integer",
            "description": "The id of the ticket type that the attribute belongs to."
          },
          "archived": {
            "type": "boolean",
            "description": "Whether the ticket type attribute is archived or not."
          },
          "created_at": {
            "type": "integer",
            "description": "The date and time the ticket type attribute was created.",
            "format": "timestamp"
          },
          "updated_at": {
            "type": "integer",
            "description": "The date and time the ticket type attribute was last updated.",
            "format": "timestamp"
          }
        },
        "additionalProperties": false
      },
      "meta": {
        "type": "object",
        "description": "Additional response metadata (status, paging).",
        "additionalProperties": true
      }
    },
    "required": [
      "data"
    ],
    "additionalProperties": false
  }
  ```
</details>

## Advanced: Direct CLI

<Info>
  Use direct execution for single payload debugging.
</Info>

```bash theme={null}
deepline tools execute intercom_create_ticket_type_attribute --payload '{
  "ticket_type_id": "string",
  "name": "string",
  "description": "string",
  "data_type": "string"
}' --json
```

### CLI flags

| Flag                        | Description                                         |
| --------------------------- | --------------------------------------------------- |
| `--json`                    | Print machine-readable output.                      |
| `--wait`                    | Wait for terminal provider status when supported.   |
| `--debug`                   | Enable wait mode with additional status/log output. |
| `--wait-timeout SECONDS`    | Max seconds to wait in wait mode.                   |
| `--poll-interval SECONDS`   | Polling interval in seconds during wait mode.       |
| `--timeout SECONDS`         | Request timeout in seconds.                         |
| `--connect-timeout SECONDS` | Connection timeout in seconds.                      |

## Cost

* Pricing model: `fixed` (per call).
* Estimated Deepline credits: `0` per pricing unit.
* Provider-native pricing may still exist outside Deepline credit billing.
* Billing mode: `no_bill`.